PTA facilitates blocking IMEI of stolen, snatched cellphones by way of automated system

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The News/Files

ISLAMABAD: A brand new automated system to dam the International Mobile Equipment Identity (IMEI) of “lost, stolen, and snatched mobile phones” has been launched by the Pakistan Telecommunications Authority (PTA) to facilitate customers.

With the brand new system, customers could ship an utility by means of the Lost & Stolen Device System (LSDS) to dam the IMEI of their cellphones, which might then be blocked inside 24 hours “after necessary verification”, based on the PTA.

In a press release on Twitter, the state-run physique stated requests to dam the IMEIs ought to be made with a view to forestall cellphones from “potential misuse”.

“The complainant will receive a complaint reference number upon successful registration of blocking request,” it added.

On the opposite hand, the identical process have to be adopted if the cellphone has been recovered.

Users ought to “mention their complaint reference number along with other mandatory details that was given to them earlier for blocking of mobile phone”, the PTA wrote on Twitter.

“User will receive an SMS on the registered number once the mobile phone is unblocked,” it said.

The PTA additionally underlined that the LSDS “is an automated system and integrated with PTA’s Device Identification, Registration and Blocking System”.

  • Blocking requests to the PTA could also be made right here, whereas its buyer assist is obtainable 9am-9pm at 0800-55055.
  • Stolen, snatched or misplaced telephones could also be blocked or unblocked by calling 0800-25625, emailing at [email protected] or by means of a grievance filed with the Citizens-Police Liaison Committee (CPLC), Karachi.